During the University Flag Ceremony held this month of June, Pampanga State Agricultural University (PSAU) formally acknowledged the awardees of the EODB Month 2025, whose recognitions were officially conferred on May 15, 2025. This recognition underscores the University’s continued commitment to improving service delivery, promoting transparency, and upholding the principles of good governance.
The Quality Management System Unit conferred awards on various internal and external service processes that demonstrated exemplary adherence to service standards.
Recognized Offices for Outstanding Service Delivery
External Services:
• Enrollment for Undergraduate Students
• Signing of University Clearance
• Request for the Use of University Vehicle
• Request for Certificate of Employment
• Freedom of Information (FOI) Access to Information
• Request for Referral Letter
Internal Services:
• Request for the Use of University Vehicle
• Management and Control of Ground and Physical Plant Improvement
• Request for Certificate of Employment
• Request for Procurement Documents
• Request for Service Record
• Request for Board Resolution
• Freedom of Information (FOI) Access to Information
• Request for Gate Pass
• Request for Certificate of Good Moral Character
In addition, the following personnel received commendations based on consolidated customer feedback for their exemplary service:
• Dr. Winnie Ann E. Totaan
• Ms. Relisa G. Dizon
• Ms. Alma R. Miranda
• Ms. Lea Liana D. Calma
Appreciation for EODB Evaluators
The Director of the Office of Administrative Services, Dr. Joan C. Reyes, presented Certificates of Appreciation to internal evaluators who served as inspectors during the conduct of the “Nationwide Frontline Service Inspection” held on May 15, 2025. The citation reads:
The internal evaluators include:
• Dr. Alawi C. Canlas
• Dr. Joan C. Reyes
• Mr. Carlo D. De Dios
• Dr. Sylvia S. De Guzman
• Ms. Myrna B. Lorenzo
• Mr. Arthur S. Agustin
• Atty. Reymon E. Fabros
• Dr. Geraldine C. Sanchez
• Dr. Lyndon G. Solis
• Mr. Kristoffer Ivan C. Esguerra
• Ms. Mina Lyn G. Alviz
• Dr. Rafael R. Rafael
The University also recognized the contribution of the external evaluator:
Ms. Ferida Villanueva-Isip, Principal, Sola Gratia Child Development and Learning Center Inc.
These acknowledgments serve as a testament to PSAU’s dedication to fostering a culture of excellence, professionalism, and integrity in public service.
#PSAU#EODBMonth2025#FromRedTapeToRedCarpet#BetterBusinessMovement#R2CBBMBP
