

Email Address:
mis_unit@psau.edu.ph
Location:
PSAU e-library 2nd floor
Quality Objectives
- To provide 90% maintenance and troubleshooting services to ICT equipment used in the university within three (3) working days.
- To provide 85% technical support to PSAU events.
- To prevent 85% unauthorized access networks and data of the university.
- To provide 85% corrective maintenance to information systems implemented in the university within three (3) working days.
- To manage and monitor 85% internet usage of the PSAU personnel.
- To update 70% website information within five (5) working days.
- To obtain an average customer satisfaction rating of at least 80% with no average ratings in all services delivered below 70%.
Functions
- Facilitate the decision-making process by furnishing information in the proper time frame. Hence, helps the decision maker to select the best course of action.
- Provide systems that will efficiently and effectively process people (employees, students and stakeholders). Information query space, repositories for official documents, and other related materials that needed to be converted digitally.
- Develop and implement office automation systems to enhance activities and communication to boost productivity and efficiency while maintaining data integrity and security.
- Keep the university’s digital space safe by creating a Cyber Security team that will protect all information pertaining to its operations, employees, students and stakeholders.
- Repair and maintain PSAU ICT equipment to prevent against viruses and malware, speed up computers, keep antivirus software’s up-to-date, and maximize software efficiency; and
- Sustain website updates and connectivity to guarantee global access to the university’s programs and activities.